FAQ’s

CHECK the available products, then click ADD TO CART to save it.

Once you are ready to complete your order, please click and proceed to CHECKOUT.

You may also message us directly through Facebook Messenger, Instagram, or via e-
mail at avalivingconcepts@gmail.com

We currently do not have a physical store. Besides this website, our products are also available for purchase online in Lazada.

We accept payments made by debit/credit card via PayPal and bank deposit/online fund transfer via BDO.
We ship orders through our partner couriers. We can also arrange delivery via Grab or Lalamove for orders within Metro Manila. Once order is processed for delivery, we will reach out to you to confirm details.
Please expect delivery within 3-7 working days for Metro Manila orders and 7-14 days for provincial orders.

We accept returns/exchanges within 7 days of receipt of goods. Kindly e-mail us ASAP at avalivingconcepts@gmail.com to report any defective or damaged item.

Our products are covered by a 1-year manufacturer’s warranty. Warranty does not cover wear from normal use or function.
You can send your AVA Dishwashers to our head office in New Manila, Quezon City for service or repairs.`